Crystal Clear Operations for Your Auto Glass Business
From cracked windshields to complex ADAS calibrations, Sterling's AI platform manages your entire workflow. We handle everything from instant quoting and mobile dispatch to insurance billing and inventory management, so you can focus on delivering flawless service and getting drivers back on the road safely.
Increase in technician productivity
Projected market size by 2035
Reduction in scheduling errors
Annual market growth rate (CAGR)
Running an auto glass shop is a constant balancing act.
Scheduling Nightmares & Mobile Techs
Coordinating a team of mobile technicians is a major challenge.
Complex Insurance & Billing Cycles
Dealing with insurance claims is a significant administrative burden for auto glass shops.
Inventory & Sourcing Headaches
The sheer variety of windshields—differing in size, shape, tint, and embedded technology—makes inventory management a nightmare.
The ADAS Calibration Hurdle
Modern vehicles are equipped with Advanced Driver-Assistance Systems (ADAS) that are linked to the windshield.
Agent Spotlight
See your agents in action.
Instant, accurate quotes in seconds.
A customer calls in a panic; a rock just chipped their windshield on the highway.
Optimize your routes, maximize your jobs.
It's 8 AM and three mobile techs are starting their day with five jobs scattered across the city.
Flawless calibrations, every single time.
A technician is faced with a brand-new vehicle model requiring a complex dynamic ADAS calibration.
Your AI Team
6 agents. Built for auto glass technicians.
Front Desk Agent
Your 24/7 AI receptionist that never misses a call, books appointments, and provides instant answers to customer inquiries.
Quoting Agent
Delivers precise, profitable quotes in seconds by analyzing vehicle specifications, glass type, and labor requirements.
ADAS Calibration Specialist
Guides technicians through complex ADAS recalibration procedures, ensuring safety compliance and capturing high-margin revenue.
Dispatch Brain
Optimizes mobile technician scheduling and routing in real-time to maximize daily job completion and reduce fuel costs.
Collections Agent
Automates invoice reminders and follows up on unpaid insurance claims to accelerate your cash flow and reduce bad debt.
Marketing Agent
Launches targeted promotions and gathers positive customer reviews to keep your schedule full and your business growing.
Price Book
Pre-loaded. Ready to quote.
Industry-standard pricing for auto glass & windshield repair services. Customize every line item.
12+ items pre-loaded. Fully customizable.
See what Sterling saves auto glass technicians
Enter your numbers below to see projected annual savings.
Your business today
Adjust the sliders to match your situation
Number of technicians in the field
Calls that go to voicemail or are missed
Typical revenue per completed job
Percentage of quotes you currently follow up on
Time spent on scheduling, invoicing, follow-ups
$4,567/mo in new revenue
$20,300/yr value
$5,832/yr recovered
$1,800/mo revenue
FAQ
Frequently asked questions
How long does a windshield replacement take?
A typical windshield replacement takes about 60-90 minutes. However, if your vehicle requires ADAS recalibration, it can take an additional 30-60 minutes. We recommend not driving the vehicle for at least one hour after the service to allow the adhesive to cure properly.
Can you repair a chip or crack, or do I need a full replacement?
We can typically repair chips smaller than a quarter and cracks up to 6 inches long. If the damage is in the driver's direct line of sight or at the edge of the windshield, a replacement is usually required for safety.
Do you work with my insurance company?
Yes, we work with all major insurance providers. Our AI agents can help you file your claim and handle the billing process directly with your insurer to make the process as smooth as possible for you.
What is ADAS and why does it need to be recalibrated?
ADAS stands for Advanced Driver-Assistance Systems, which include features like lane departure warnings and automatic emergency braking. These systems rely on cameras mounted on your windshield. A replacement requires recalibration to ensure they function correctly and keep you safe.
Do you offer mobile services?
Absolutely. Our mobile technicians can come to your home or workplace to perform most repairs and replacements, saving you time and hassle. Please note that ADAS recalibration may need to be performed in our shop depending on the vehicle.
What kind of warranty do you provide?
We offer a lifetime warranty on our workmanship, covering any leaks or defects in the installation for as long as you own your vehicle. The glass itself is covered by the manufacturer's warranty.
Will a replacement windshield be the same quality as the original?
We use high-quality OEM (Original Equipment Manufacturer) or OEE (Original Equipment Equivalent) glass, which meets or exceeds all federal safety standards. You can be confident that your new windshield will be just as good as the one it's replacing.
How much does a windshield repair or replacement cost?
The cost varies depending on your vehicle's make and model, the type of glass, and the extent of the damage. Our AI Quoting Agent can provide you with an instant, accurate quote online or over the phone.
How soon can I wash my car after a replacement?
We recommend waiting at least 24 hours before washing your vehicle. This allows the urethane adhesive to fully cure and create a strong, waterproof seal. Avoid high-pressure car washes for the first few days.
What if the crack in my windshield spreads after a repair?
While our resin repairs are extremely durable, a crack can sometimes spread due to extreme temperature changes or stress on the glass. If this happens within 30 days of our repair, we will credit the cost of the repair toward a full windshield replacement.
Ready to See the Difference?
Stop juggling spreadsheets and outdated software. Schedule a demo of Sterling today and discover how our AI-powered platform can revolutionize your auto glass business, from first call to final payment.