Mastering the Flow of Modern Heating

Yes, our AI is trained on data from thousands of boiler and hydronic heating jobs. It understands the unique components, terminology, and service requirements for steam, hot water, and radiant systems, ensuring every interaction is intelligent and accurate.

Our Quoting Agent can integrate with property data sources to pull key information like square footage, window types, and insulation levels. It uses this data along with industry-standard Manual J calculations to provide a highly accurate heat loss assessment for precise system sizing.

Absolutely. Dispatch Brain is designed to recognize keywords like "no heat" or "boiler down." It automatically flags these as high-priority jobs, finds the nearest available and qualified technician, and pushes the job to the front of the queue to ensure the fastest possible response time.

Yes, this is one of its key functions. The Marketing Agent can set up automated email and text campaigns to remind customers when their annual service is due. It can even offer a discount for early booking, helping you secure a stable base of recurring revenue.

When a multi-day installation is quoted, Sterling automatically generates a list of required parts and equipment. It can check your current inventory levels and even create purchase orders for items you need, ensuring everything is on-site when your technicians arrive.

Of course. The Price Book is completely customizable. You can add, remove, or edit any service, and adjust the price ranges to match your company's specific pricing structure and local market conditions.

It acts as a powerful assistant for your senior technicians. By inputting room dimensions and construction details, the agent can generate an optimal PEX tubing layout, calculate flow rates, and specify manifold and pump requirements, saving hours of manual design time and reducing the risk of errors.

We offer seamless integrations with popular accounting platforms like QuickBooks and Xero. When a job is completed and an invoice is paid, the information is automatically synced, eliminating double entry and keeping your financial records up-to-date.

The Collections Agent starts with gentle, automated reminders. Its communication is professional and courteous, and it can offer flexible payment options. The goal is to recover payment while maintaining a positive customer relationship, only escalating to a human agent when necessary.

Yes. Through a series of intelligent questions, the agent can assess the situation. It listens for key indicators like the age of the boiler, the frequency of past repairs, and the severity of the current issue to determine if the customer should be scheduled for a repair diagnostic or a replacement consultation.