Move-outs, pet emergencies, and commercial hotel contracts. Your agents handle every inquiry.
Sterling Carpet gives carpet and upholstery cleaning companies a full AI back office — room-count quote generation, truck-mount scheduling, commercial contract management, and seasonal deep-clean campaigns — built for the cleaning business.
of carpet cleaning jobs are for homeowners
Average value of a single residential carpet cleaning job
Average number of rooms cleaned per job
of customers re-book with the same company
You're a master cleaner. You shouldn't also have to be a master scheduler and biller.
Phone quotes that undersell or overcommit on scope
A customer calls for a 'quick clean' but has three pets and a wine stain.
Truck-mount scheduling conflicts with multiple jobs
You have two trucks and five jobs booked.
No commercial contract billing system
You service three hotels and a dozen offices, but each has a different billing cycle and payment method.
Slow January/February with no pre-booked spring campaigns
The holidays are over and the phone stops ringing.
Agent Spotlight
See your agents in action.
Generate perfect quotes in seconds, right from your phone.
You finish a walk-through of a new commercial client.
Optimize your routes and never double-book a truck again.
You have three residential jobs and a commercial contract scheduled for tomorrow.
Turn slow seasons into your most profitable months.
It's January, and your calendar is looking empty.
Your AI Team
6 agents. Built for carpet cleaners.
Front Desk Agent
Answers every call, text, and web chat, 24/7.
Quoting Agent
Builds detailed, itemized quotes from your price book for everything from a single-room deep clean to a multi-story commercial contract.
Dispatch Brain
Manages your entire schedule, optimizing routes for your truck-mounts and avoiding conflicts.
Collections Agent
Automatically sends invoices the moment a job is complete. Follows up on unpaid invoices at 7, 14, and 30 days.
Reputation Agent
Sends a review request to every customer after their service.
Marketing Agent
Watches your calendar for slow periods and automatically drafts targeted campaigns to fill them.
Price Book
Pre-loaded. Ready to quote.
Industry-standard pricing for carpet & upholstery cleaning services. Customize every line item.
12+ items pre-loaded. Fully customizable.
See what Sterling saves carpet cleaners
Enter your numbers below to see projected annual savings.
Your business today
Adjust the sliders to match your situation
Number of technicians in the field
Calls that go to voicemail or are missed
Typical revenue per completed job
Percentage of quotes you currently follow up on
Time spent on scheduling, invoicing, follow-ups
$4,567/mo in new revenue
$20,300/yr value
$5,832/yr recovered
$1,800/mo revenue
FAQ
Frequently asked questions
Can the Quoting Agent differentiate between different types of carpet and stains?
Yes. You can configure your price book with different rates for various carpet materials and stain complexities. The agent will ask the right questions to provide an accurate quote.
How does the Dispatch Brain handle emergency, same-day jobs?
You can set rules for emergency jobs, and the Dispatch Brain will find the nearest tech with availability, or alert you to manually override the schedule.
Can I set up custom billing cycles for my commercial clients?
Yes. The Collections Agent supports custom billing schedules, so you can set up weekly, bi-weekly, or monthly invoicing for each of your commercial contracts.
How does the Marketing Agent know which customers to target for a campaign?
The agent can segment your customer list based on past services, location, and time since last cleaning, allowing you to send highly targeted and effective marketing campaigns.
Can the Front Desk Agent handle inquiries in both English and Spanish?
Yes. The agent is multilingual and can be configured to handle inquiries in multiple languages, expanding your potential customer base.
Does Sterling Carpet integrate with my existing accounting software?
Yes, we offer integrations with popular accounting platforms like QuickBooks and Xero, so your financial data is always in sync.
Is there a mobile app for my technicians in the field?
Yes, our mobile app gives your techs access to their daily schedules, job details, and customer information, all from their phone.
How long does it take to get set up with Sterling Carpet?
You can be up and running in as little as 30 minutes. Our onboarding process is simple and straightforward, and our support team is always here to help.
Can I customize the look and feel of my quotes and invoices?
Yes, you can add your company logo and branding to all your customer-facing documents for a professional and consistent look.
What if I need help or have a question?
Our support team is available 24/7 via phone, email, and chat to help you with any questions or issues you may have.
Your next big commercial contract is just a call away.
Sterling Carpet handles the admin, so you can focus on what you do best: delivering exceptional cleaning services.