For Chimney & Fireplace Pros — Your AI Back Office is Here
Stop juggling soot and scheduling. Your AI handles the office.
Sterling Crew for Chimney & Fireplace gives your business a 24/7 AI team to handle booking, quotes, and payments, so you can focus on inspections, sweeps, and installations.
Avg. missed call rate for home service businesses
Avg. value of a missed chimney relining lead
Avg. time to a qualified lead response with Sterling
Time from sign-up to your AI agents being fully operational
You're a certified chimney professional, not a full-time office manager.
Losing leads while on the roof
A high-value call for a full fireplace installation came in while you were mid-sweep. They didn't leave a message and hired another company that answered the phone. That's a potential $5,000 job gone.
Estimates buried in your truck
You did three inspections and promised quotes. The notes are on a pad somewhere in your truck. By the time you get to them, the homeowners have already moved on.
Late nights managing invoices
After a long day of messy, physical work, you're spending your evenings creating invoices and chasing down payments for jobs completed weeks ago, instead of relaxing.
Your competition dominates local search
The other chimney service in town has over 200 five-star reviews. You have 25. When homeowners search for 'chimney sweep near me,' you're not even on the first page.
AGENT SPOTLIGHT
See your agents in action.
Book a Level 2 inspection before you even finish your coffee.
A homeowner texts at 7 AM about a suspected chimney fire. Your AI agent identifies the urgency, asks for photos of the flue, confirms it's a non-emergency but requires a Level 2 video inspection, and books the appointment based on your calendar availability. All before you've even started your first job.
Voice-note the inspection findings. Get a quote out in minutes.
You finish a chimney inspection and record a voice memo: 'Level 2 inspection on a 2-story house, significant creosote buildup, needs a full sweep and a new stainless steel cap.' The agent transcribes it, pulls the correct items from your price book, and sends a detailed quote to the customer for approval.
Get paid for every sweep, without the awkward follow-up.
A customer's invoice for a chimney relining is 5 days overdue. The Collections Agent sends a polite text reminder with a payment link. The customer pays instantly, and you didn't have to make a single awkward phone call.
YOUR AI TEAM
6 agents. Built for chimney specialists.
Front Desk Agent
Answers every call, text, and web chat 24/7. It knows the difference between a routine annual sweep and an urgent animal removal. It qualifies the job, gathers the address and chimney details, and books the appointment, escalating emergency calls directly to you.
Quoting Agent
Builds detailed, itemized quotes from your price book for services like sweeps, inspections, relining, cap installations, and masonry repair. Turns your voice notes from the field into professional PDF quotes and follows up automatically until the job is won or lost.
Dispatch Brain
Organizes your daily schedule, optimizing routes between jobs to save fuel and time. Sends you a morning brief with all job details and addresses. If a job is rescheduled, it intelligently pulls from your waitlist to fill the gap.
Collections Agent
Automatically sends invoices as soon as a job is marked complete. It follows up on unpaid invoices at set intervals (e.g., 7, 14, and 30 days) via email and text, ensuring you get paid faster without damaging customer relationships.
Reputation Agent
Sends a review request to customers shortly after they've paid. It monitors your online listings for new reviews and drafts responses for your approval, helping you build the 5-star reputation you deserve.
Marketing Agent
Proactively monitors your schedule for slow periods. If it sees a gap, it can launch a targeted campaign to past customers, offering a 'pre-winter sweep special' or a 'spring inspection discount' to generate new business.
PRICE BOOK
Pre-loaded. Customizable. Ready to quote.
Your chimney & fireplace price book comes pre-loaded with industry-standard pricing. Customize every line item to match your rates.
13+ items pre-loaded. Fully customizable.
See what Sterling saves chimney & fireplaces
Enter your numbers below to see projected annual savings.
Your business today
Adjust the sliders to match your situation
Number of technicians in the field
Calls that go to voicemail or are missed
Typical revenue per completed job
Percentage of quotes you currently follow up on
Time spent on scheduling, invoicing, follow-ups
$4,567/mo in new revenue
$20,300/yr value
$5,832/yr recovered
$1,800/mo revenue
Frequently asked questions
Can the AI distinguish between a simple sweep and a major relining job?
Yes. The Front Desk Agent is trained on your specific services and price book to identify job types from the customer's inquiry, ensuring high-value leads are prioritized and booked correctly.
How does the Quoting Agent handle complex jobs with multiple variables?
You can record a detailed voice memo on-site, and the agent will parse the information, match it to your price book items (including materials and labor), and assemble a comprehensive, line-item quote for your review.
What happens if a customer reports a chimney fire or carbon monoxide alarm?
The agent is programmed to recognize emergency keywords like 'fire,' 'smoke in house,' or 'CO alarm.' It immediately escalates these inquiries to you with a high-priority notification and the customer's contact information.
Can I customize the follow-up schedule for quotes and invoices?
Absolutely. You can set your own cadence for how and when the Quoting and Collections Agents follow up, ensuring the communication style always matches your brand.
Does this work with my existing Google Calendar?
Yes, it offers two-way synchronization with Google Calendar. The agent sees your real-time availability and automatically adds new appointments, preventing double-bookings.
My team isn't very tech-savvy. Is it hard to use?
Not at all. Sterling Crew is designed for field use. Techs get a simple mobile view of their daily schedule and job notes. No app installation is required.
How is this different from a general CRM like Jobber?
Jobber and other CRMs are tools you have to manage. Sterling Crew is an AI team that does the work for you. It's not just another piece of software to learn; it's an automated workforce for your back office.
Can I import my customer list from QuickBooks?
Yes, you can easily import your existing customer data via a CSV file. Our system helps you map the columns so all your client information is in one place from day one.
How does the Reputation Agent know not to ask an unhappy customer for a review?
The agent can detect negative sentiment in customer communications. If a complaint or issue is raised, it will automatically pause the review request and flag the conversation for your personal attention.
Is there a long-term contract?
No. We offer flexible monthly plans and a 14-day free trial with full access to all features. You can cancel anytime.
Your next chimney relining lead is one call away.
Let Sterling Crew answer the call, book the inspection, and send the quote. You focus on the expert work that keeps homes safe.