While you're running a backflow route, your agents are filing the results with the water authority.
Sterling Commercial Plumber gives 1–20 person commercial plumbing shops a full AI operations team — backflow route management, grease trap compliance, AIA billing, project management with inspection gates, and multi-contact commercial account intelligence.
Annual recurring revenue from 200 backflow accounts
AIA pay applications — generated in seconds, not hours
EPA fine per backflow violation — compliance automated
Time to get agents live from sign-up
You're a master plumber. You shouldn't also be tracking 600 backflow devices on a spreadsheet, chasing AIA pay apps in Excel, and manually routing grease trap stops.
Backflow compliance gaps
600 devices across 200 accounts need annual testing. Your spreadsheet has gaps, and the water authority just sent a non-compliance notice for 3 properties.
AIA billing rejected — again
Your G702 for the hospital project was rejected because the schedule of values didn't match. That's $124,000 sitting unpaid for another 30 days.
Grease trap routes falling behind
4 restaurant accounts are overdue for service. The health department doesn't care that you were short-staffed last week.
Change orders done on a handshake
The GC approved the extra work verbally. Now they're disputing $14,800 because there's no written approval.
Agent Spotlight
See your agents in action.
847 devices. Every test tracked. Every report filed.
Manages the entire backflow testing lifecycle — annual calendar, route scheduling by zone, certified tester dispatch, pass/fail recording, and water authority filing tracking.
63 restaurants. Zero missed services. FOG certs on demand.
Runs grease trap service like the route business it is — frequency-based scheduling, gallons pumped tracking, FOG certificate generation, and health department compliance history per account.
AIA G702/G703 in seconds. Not hours.
Builds pay applications from your Schedule of Values automatically. Tracks retainage, change orders, and lien rights with hard approval gates that protect your revenue.
Your AI Team
7 agents. Built for commercial plumbers.
Account Intelligence Agent
Manages multi-contact commercial accounts — facilities directors, AP contacts, site supers. Tracks COI expiry, billing terms (net-30/60/90), credit limits, and account health scores.
Backflow Compliance Agent
Runs backflow testing as a route business. Annual calendar from asset records, zone-based batch scheduling, certified tester enforcement, pass/fail recording, and water authority filing tracking.
Grease Trap Route Agent
Manages grease trap and interceptor service routes. Frequency-based scheduling, gallons pumped tracking, FOG certificate generation, hauling manifest storage, and health department compliance history.
Project Management Agent
Tracks 20-stage commercial projects with permit tracking, underground inspection gates, change order hard approval, and real-time gross margin monitoring (budget vs. actual labor and material).
AIA Billing Agent
Generates G702/G703 pay applications from Schedule of Values. Manages retainage calculation, lien waiver generation, preliminary notice auto-filing, and lien right expiry tracking.
Service Division Agent
Dispatches multi-crew service teams with T&M billing, PM contract delivery with auto-generated visit schedules, and commercial collections with lien threat escalation.
Business Development Agent
Tracks GC relationships with bid-to-award ratios. Manages bidding pipeline. Runs seasonal campaigns for backflow testing season, PM renewals, and restaurant pre-summer grease service.
Price Book
Pre-loaded. Ready to quote.
Industry-standard pricing for commercial plumbing services. Customize every line item.
12+ items pre-loaded. Fully customizable.
See what Sterling saves commercial plumbers
Enter your numbers below to see projected annual savings.
Your business today
Adjust the sliders to match your situation
Number of technicians in the field
Calls that go to voicemail or are missed
Typical revenue per completed job
Percentage of quotes you currently follow up on
Time spent on scheduling, invoicing, follow-ups
$4,567/mo in new revenue
$20,300/yr value
$5,832/yr recovered
$1,800/mo revenue
FAQ
Frequently asked questions
How is this different from Sterling Plumber (residential)?
Completely different product. Commercial Plumber manages backflow routes, grease trap compliance, AIA billing, multi-contact accounts, and construction projects. Residential Plumber handles emergency calls, homeowner CRM, and same-day dispatch. A contractor who does both needs both products.
Does it run backflow testing like a route business?
Yes. Zone-based scheduling, certified tester enforcement, annual calendar from asset records, batch route building, and water authority filing tracking. Same density optimization model as pest control routing.
Can it generate AIA G702/G703 pay applications?
Yes. Build your Schedule of Values at project start, update percent complete monthly, and the system generates a properly formatted G702/G703 PDF in seconds. No more Excel templates.
How does the change order approval gate work?
Work on unapproved change order scope is blocked at the mobile level. The foreman cannot log work on a change order until it has written approval. This prevents the #1 cause of unpaid commercial work.
Does it track lien rights?
Yes. Lien right expiry is calculated per project from last furnishing date + state deadline. Alerts at 30, 14, and 7 days before expiry with one-click lien filing preparation.
Can it handle multi-location accounts?
Yes. Parent/child account structure with per-location asset tracking and consolidated billing that rolls up to the parent account's AP contact.
Does it enforce certified tester dispatch for backflow?
Yes. Backflow test jobs can only be dispatched to technicians with valid certification for that jurisdiction. Expired certifications generate warnings at 90 days and block dispatch at expiry.
How does grease trap FOG compliance work?
Every service generates a FOG certificate. Full compliance history per account going back to creation. When a health inspector comes calling, the full record is available in 30 seconds.
Does it track underground inspection gates?
Yes. When a project reaches underground rough-in, the system checks whether the underground inspection is scheduled before allowing concrete work to proceed. This prevents the catastrophic error of pouring a slab before inspection passes.
Is there a free trial?
Yes. 14-day free trial with full access to all features.
Resources
Commercial Plumbing AI insights
Deep dives, case studies, and playbooks for running a smarter commercial plumbing business with AI.
Your next backflow route is worth $75,000 in annual recurring revenue.
Sterling Commercial Plumber manages the compliance, builds the routes, files the reports, and generates the AIA pay apps. You just do the work you're great at.