Spring replacements. New installs. Smart openers. Your agents handle service and sales.
Sterling Garage Door gives garage door companies a full AI back office — service call dispatch, new door installation quoting, smart opener upgrade campaigns, and annual spring tune-up programs — built for the dual service/install garage door business.
Avg value of a spring replacement + tune-up service call
Service calls that could be upsold to opener or door upgrade
Avg response time most garage door companies take to call back
Avg new garage door installation with opener
You're running service calls all day. Meanwhile, new install leads are going to voicemail and your service customers never hear about smart opener upgrades.
Service calls and new install quotes in the same unorganized pipeline
A spring replacement is a 90-minute service call.
Smart opener upsell never offered during service calls
You replaced a torsion spring on a 15-year-old Chamberlain chain-drive opener.
Annual spring balance check program not marketed
Every garage door should have an annual balance and safety check — spring tension, sensor alignment, track lubrication, weatherstripping.
Commercial client invoicing on net terms with no tracking
You service 8 commercial properties — storage facilities, auto dealerships, fire stations. Three of them are on net-30 terms.
Agent Spotlight
See your agents in action.
Broken spring at 7am. Booked and dispatched by 7:15am.
A homeowner's garage door won't open — the torsion spring snapped overnight. They call at 7:05am while you're loading your truck.
Site visit at 2pm. Three-option proposal sent by 3pm.
A homeowner wants to replace their 20-year-old single-panel door.
Spring replacement done. Smart opener upgrade offered. $500 added to the ticket.
Your tech just finished a spring replacement.
Your AI Team
6 agents. Built for garage door technicians.
Front Desk Agent
Handles all garage door inquiries 24/7. Qualifies by urgency (emergency vs.
Quoting Agent
Builds garage door proposals from your price book. Generates multi-option proposals with material, labor, and hardware.
Service Upsell Agent
Analyzes completed service calls for upsell opportunities.
Dispatch Brain
Manages your daily service schedule — spring replacements, opener installs, new door installations, and commercial maintenance.
Collections Agent
Sends invoices immediately after service completion with payment links. Manages commercial client billing on net-30/net-60 terms.
Marketing Agent
Runs seasonal campaigns. Reactivates leads that received quotes but didn't convert.
Price Book
Pre-loaded. Ready to quote.
Industry-standard pricing for garage door services. Customize every line item.
15+ items pre-loaded. Fully customizable.
See what Sterling saves garage door technicians
Enter your numbers below to see projected annual savings.
Your business today
Adjust the sliders to match your situation
Number of technicians in the field
Calls that go to voicemail or are missed
Typical revenue per completed job
Percentage of quotes you currently follow up on
Time spent on scheduling, invoicing, follow-ups
$4,567/mo in new revenue
$20,300/yr value
$5,832/yr recovered
$1,800/mo revenue
FAQ
Frequently asked questions
Can the agent distinguish between a spring replacement (90-minute service call) and a new door install (half-day project)?
Yes. The Front Desk Agent qualifies every inquiry by service type and routes accordingly — emergency repairs get same-day scheduling, new installations get a site visit booking with a different time allocation.
How does the Service Upsell Agent know what to recommend after a repair?
When your tech marks a job complete, they note the condition of related components — opener age, spring type, weatherstripping condition. The agent uses these notes to generate relevant upgrade recommendations with pricing from your book.
Can it manage a recurring annual tune-up program for past customers?
Yes. Import your customer list and the agent creates an annual maintenance schedule. It sends reminders before each service is due, handles booking, and tracks completion. Most companies see 25–35% enrollment from their existing customer base.
Does it handle commercial clients on net-30 billing separately from residential COD?
Yes. Commercial accounts are flagged with their payment terms. Invoices are generated on the correct schedule, and the Collections Agent tracks aging separately for commercial vs. residential receivables.
Can the Quoting Agent include photos of door styles in proposals?
Yes. Configure your product catalog with manufacturer photos, and the agent includes visual options in every new door proposal — so homeowners can see exactly what each tier looks like.
Does it track warranty information for springs and openers?
Yes. Each service record includes the parts installed, warranty terms, and expiration dates. When a customer calls about a potential warranty issue, the agent checks the history before you arrive.
Can my techs use it on mobile between service calls?
Yes. Techs get a mobile view with their daily route, job details, customer history, photo capture, and job completion with notes. Works as a PWA — no app store install required.
How is this different from generic field service software?
Generic FSM doesn't know that a spring replacement is an upsell opportunity for an opener upgrade, or that a 15-year-old chain drive should trigger a belt-drive recommendation. Sterling is built for how garage door companies actually operate.
Can I import my existing customer list?
Yes. CSV import with column mapping. Most garage door companies are fully imported in under 15 minutes.
Is there a free trial?
Yes. 14-day free trial with full access to all agents
Your next spring replacement call is ringing right now.
Sterling Garage Door answers it, books it, dispatches your tech, upsells the opener upgrade, and collects payment. You focus on the doors.