All Trades
Sterling GlassQ4 2025

For Glass & Mirror Pros Who'd Rather Cut Glass Than Paperwork

Your AI crew handles the calls, so you can handle the custom cuts.

Sterling Glass gives 1–15 person glass and mirror shops a 24/7 AI team that answers every call, quotes shower doors and window replacements, and chases payments, freeing you to deliver flawless installations.

38%

Avg. missed call rate for glass & mirror shops

$1,800

Avg. value of a frameless shower door lead lost to a missed call

18 min

Avg. time to a quote for standard window replacements

2 days

Avg. reduction in time to get paid

You're a master glazier, not a full-time office manager. Stop juggling both.

Lost leads while on a measure

A homeowner called for a quote on a full set of replacement windows while you were carefully measuring a custom shower enclosure. They hired the competitor who picked up the phone. That's a $5,000+ job you never had a shot at.

Quotes that never get approved

You sent out 15 detailed quotes for custom mirrors and tabletops last month. Half of them are still sitting in your 'sent' folder with no follow-up. Most of those customers went with a faster, more responsive shop.

Nights spent on invoicing

You finished a big commercial storefront installation at 6 PM. Now it's 9 PM, and you're at home creating invoices and trying to figure out who still owes you for that emergency board-up from two weeks ago.

The other guys are all over Google

The glass shop across town has 250 five-star reviews. You have 25. When a restaurant owner searches for 'commercial glass repair,' your business is buried on page three.

AGENT SPOTLIGHT

See your agents in action.

Front Desk Agent

Book a shower door consultation before the competition can even answer.

A homeowner texts a photo of their bathroom at 8 PM, asking about a frameless shower door. The agent analyzes the photo, asks for rough dimensions, confirms it's a standard layout you service, and books a paid consultation for the next day—all while you're having dinner.

Quoting Agent

Voice-memo a window replacement. Get a quote in minutes.

You finish measuring a set of 10 double-hung windows. You record a 30-second voice note: '10 vinyl replacement windows, 32x54, double-pane, low-E glass.' The agent pulls the specs, calculates your material and labor costs, and sends a polished PDF quote to the customer before you've even left the driveway.

Collections Agent

Get paid for every install, without the awkward phone calls.

You mark a custom mirror installation complete in the app. The invoice is instantly sent to the interior designer. When it's still unpaid after 7 days, the agent sends a polite reminder. You just get a notification when the payment hits your account.

YOUR AI TEAM

6 agents. Built for glass specialists.

Front Desk Agent

Answers every call, text, and web lead 24/7. It knows the difference between a simple window pane replacement and a complex, multi-panel storefront project. It qualifies the job, collects the details, and books the on-site measure.

Quoting Agent

Builds itemized quotes from your price book for shower doors, replacement windows, custom mirrors, and glass railings. Turns a quick voice note from the field into a customer-ready PDF, complete with hardware options and labor.

Dispatch Brain

Organizes your daily schedule, grouping jobs by location to minimize drive time between measures and installations. If a job is rescheduled, it automatically looks for a nearby job on your waitlist to fill the gap.

Collections Agent

Automatically sends invoices the moment a job is marked complete. It follows up on unpaid invoices at intervals you set, so you get paid faster without ever having to play phone tag with customers about money.

Reputation Agent

Sends a review request via text as soon as payment is confirmed. It monitors your Google and Yelp profiles for new reviews and drafts thoughtful responses for your approval, turning happy customers into powerful marketing.

Marketing Agent

Sees you have a slow week coming up. It drafts a targeted email campaign to past customers offering a discount on custom glass tabletops or protective coatings before the holidays. You approve it with a single tap.

PRICE BOOK

Pre-loaded. Customizable. Ready to quote.

Your glass & mirror price book comes pre-loaded with industry-standard pricing. Customize every line item to match your rates.

ServicePrice Range
Single Pane Window Glass Replacement$150 – $300
Double Pane (Insulated) Window Glass Replacement$250 – $550
Framed Shower Door (Standard)$600 – $1,200
Frameless Shower Door (Standard)$1,200 – $2,500
Custom Cut Mirror (per sq ft)$25 – $50
Glass Tabletop (Standard)$200 – $500
Emergency Board-Up Service$250 – $600
Commercial Storefront Glass Repair (per panel)$500 – $1,500
Patio Door Glass Replacement$300 – $700
Glass Shelving (per shelf)$100 – $250
Window Screen Repair/Replacement$50 – $150
Custom Glass Railing (per linear foot)$150 – $300

12+ items pre-loaded. Fully customizable.

ROI CALCULATOR

See what Sterling saves glass & mirrors

Enter your numbers below to see projected annual savings.

Your business today

Adjust the sliders to match your situation

techs

Number of technicians in the field

/week

Calls that go to voicemail or are missed

Typical revenue per completed job

%

Percentage of quotes you currently follow up on

hrs/wk

Time spent on scheduling, invoicing, follow-ups

Projected annual benefit
$102,536
2,758% monthly ROI
Pays for itself in 1 days
Captured leads/mo
29 leads

$4,567/mo in new revenue

Hours saved/week
8 hrs

$20,300/yr value

Collections improved
$486/mo

$5,832/yr recovered

Extra quotes closed
4/mo

$1,800/mo revenue

Sterling Growth plan
$299/mo
Monthly benefit
$8,545/mo
CostNet benefit

Frequently asked questions

Can the AI tell the difference between a quick repair and a full shower door installation?

Yes. It uses your service list to understand the job type, value, and urgency, then follows your rules to either auto-book a measure or escalate it to you for review.

How does it handle quotes for custom-sized glass?

For standard services, it can quote instantly. For custom work, it gathers all necessary details from the customer—dimensions, glass type, hardware finish—and tees it up for your final pricing, so all you have to do is add the numbers.

What happens if a customer calls about a shattered storefront window at 2 AM?

The agent recognizes keywords like 'shattered,' 'broken into,' or 'emergency' and immediately triggers a high-priority alert to your phone with all the customer's details, 24/7.

Can I upload my own price list for different glass types and hardware?

Absolutely. You populate your price book with your specific materials, labor rates, and hardware options. The Quoting Agent uses that data to build accurate, itemized estimates.

Can I review a quote before the AI sends it?

Yes, you have full control. You can set it to send quotes automatically for standard jobs under a certain value, or require your approval for all estimates. It's your business, your rules.

Does this work with my existing Google Calendar?

Yes, it syncs both ways. The agent sees your real-time availability to avoid double-booking and automatically adds all new appointments to your calendar.

My installers aren't tech-savvy. Is this easy for them to use?

Yes. It's designed for the field. Techs get a simple mobile view of their daily schedule and job notes. They can upload photos and mark jobs complete with a couple of taps. No app to install.

How is this different from a generic CRM or scheduling software?

Generic software gives you tools to manage your office work. Sterling gives you an AI team that *does* the work for you—answering calls, sending quotes, and chasing payments. It's an employee, not just a tool.

Can I bring my customer list from QuickBooks?

Yes, you can import your customer list via a simple CSV file. You can be up and running with your full customer history in minutes.

Is there a free trial to see if it works for my glass shop?

Yes, we offer a 14-day, full-featured free trial with no credit card required. See how much time you save before you commit.

That next shower door lead is on your website right now.

Sterling Glass will capture, quote, and book it for you. You just focus on creating beautiful, custom glasswork.