Purpose-built for commercial and office cleaning companies
Contract renewals, facility inspections, and crew deployment. Your agents run the back office.
Sterling Janitorial gives commercial cleaning companies a full AI back office — contract management, crew scheduling, facility inspection reporting, and client communication — built for the B2B recurring service model.
Typical annual janitorial staff turnover rate
Client retention for top-performing cleaning companies
Productivity boost from a consistently clean office
Time to get agents live from sign-up
You're a cleaning expert. You shouldn't also have to be a contract lawyer, dispatcher, and collections agent.
Contract renewals slipping through without notice
A 3-year, $50,000/year office cleaning contract is up for renewal in 60 days. You missed the notification email. The client, assuming you're not interested, signs with a competitor. That's a $150,000 loss you could have prevented.
Facility inspection reports done manually and inconsistently
Your crew completes a post-construction cleanup. The site manager needs a formal inspection report with photos, but your team just sends a text saying 'done.' The client disputes the invoice, and you spend hours creating documentation after the fact.
Crew no-shows with no contingency dispatch system
Your lead cleaner for a major bank branch calls out sick at 5 PM on a Sunday. You have no one on standby. The branch opens Monday morning to overflowing trash cans, and you get an angry call from the regional facilities manager.
New commercial prospect follow-up falling through the cracks
A property manager for a 10-building office park requested a bid. You sent it, but never followed up. They awarded the $250,000/year contract to the company that called them twice. You just didn't have the time.
AGENT SPOTLIGHT
See your agents in action.
Never miss a renewal or an upsell opportunity
A major client's contract is 90 days from renewal. The agent flags it, analyzes their service history, and suggests a proposal for adding quarterly carpet extraction and window cleaning. It drafts the renewal addendum and sends it to you for approval. You just tap 'send.'
Standardized inspection reports, delivered instantly
Your crew finishes a move-out clean for a commercial tenant. They use a custom checklist on their phone, taking photos of the completed work. The agent instantly compiles a branded, professional PDF report with timestamps and photo evidence, and emails it to the property manager before your crew even leaves the parking lot.
24/7 coverage for every cleaning request
A medical facility manager texts at 10 PM about a biohazard spill. The agent recognizes the keywords 'spill' and 'medical,' immediately escalates it as a high-priority emergency job, and pages your on-call supervisor with all the client details and location info.
YOUR AI TEAM
6 agents. Built for janitorial services.
Front Desk Agent
Answers every call, text, and web inquiry 24/7. Knows the difference between a one-time event cleanup and a multi-year Class A office contract. Qualifies prospects based on square footage, cleaning frequency, and required services (day porter, post-construction, etc.). Books site walks and sends confirmations automatically.
Contract Manager Agent
Manages your entire contract lifecycle. Tracks renewal dates, rate escalations, and service level agreements (SLAs). Drafts proposals for new business and addendums for existing clients. Automatically flags expiring certificates of insurance (COIs) and other compliance documents.
Inspection Agent
Generates standardized, professional inspection reports. Your crews use a mobile checklist to document their work with photos. The agent compiles this into a branded PDF and sends it to the client, creating a bulletproof record of service delivery and preventing invoice disputes.
Collections Agent
Automates B2B invoicing and collections. Generates and sends invoices based on your contract terms (Net 30, Net 60). Sends automated but professional payment reminders for overdue accounts. Escalates delinquent accounts to you with a full communication history, so you can make a personal call.
Reputation Agent
Proactively manages your online reputation. Sends review requests to your designated client contacts after positive inspection reports. Monitors your Google and industry-specific review sites. Drafts responses to new reviews for your approval, ensuring your brand always looks professional.
Marketing Agent
Identifies and pursues new revenue opportunities. Scans local business registries and construction permits for new potential clients. Drafts targeted outreach campaigns for specific industries, like medical facilities, schools, or manufacturing plants, based on your ideal customer profile.
PRICE BOOK
Pre-loaded. Customizable. Ready to quote.
Your commercial janitorial price book comes pre-loaded with industry-standard pricing. Customize every line item to match your rates.
12+ items pre-loaded. Fully customizable.
See what Sterling saves commercial janitorials
Enter your numbers below to see projected annual savings.
Your business today
Adjust the sliders to match your situation
Number of technicians in the field
Calls that go to voicemail or are missed
Typical revenue per completed job
Percentage of quotes you currently follow up on
Time spent on scheduling, invoicing, follow-ups
$4,567/mo in new revenue
$20,300/yr value
$5,832/yr recovered
$1,800/mo revenue
Frequently asked questions
Can the Contract Manager Agent handle multi-year agreements with different service levels?
Yes. It tracks all contract terms, including service frequency, special requests, and scheduled rate increases, ensuring your billing is always accurate and you never miss a renewal.
How does the Inspection Agent prove to clients that the work was done correctly?
It uses photo-based checklists that your crew completes on-site. This creates a timestamped, visual record of every task, which is compiled into a professional report and sent to the client, eliminating disputes.
Can the system dispatch a backup crew if my scheduled team calls out?
Yes. You can build an on-call list. If a scheduled cleaner is absent, the agent can automatically contact the next available team member to ensure the shift is covered and the client's facility is serviced.
Does the Marketing Agent find new leads for me?
Yes. It can be configured to monitor public databases for new business openings, construction permits, and other triggers that indicate a need for cleaning services, then draft outreach emails for you.
Can I customize the cleaning checklists for different types of facilities, like a bank vs. a daycare?
Absolutely. You can create unlimited, customized checklists for different building types, client requirements, or specific areas within a facility (e.g., cleanrooms, restrooms, kitchens).
Does Sterling integrate with my existing accounting software?
Yes, we offer integrations with major accounting platforms like QuickBooks Online and Xero to ensure a seamless flow of invoicing and payment data.
Is this a replacement for my current CRM?
For many commercial cleaning companies, yes. Sterling provides the core CRM functionality you need—client database, communication history, and sales pipeline—plus the AI agents that actually do the work.
How is this different from a janitorial management software like Swept?
Traditional software helps you organize your work. Sterling's AI agents *do* the work. Instead of just a scheduling tool, you get an AI dispatcher that manages your crew. Instead of just a CRM, you get an AI marketing agent that finds you new leads.
Can I import my existing client contracts and data?
Yes. We provide tools to bulk-import your client list, contracts, and service locations. Our support team can assist you in migrating your data to get you up and running quickly.
What does the implementation process look like?
You can be live in about 30 minutes. Sign up, connect your calendar and email, import your client list, and configure your agents' autonomy levels. You can start with a single agent and expand as you get comfortable.
Your next big contract is out for bid. Your agents will win it.
Sterling Janitorial gives you an AI-powered back office that manages contracts, perfects inspections, and deploys crews, so you can focus on scaling your cleaning business.