Your shop goes where the customer is. Your AI back office keeps it all running.
Sterling Mobile Mechanic gives mobile auto repair businesses a full AI back office — intake triage, VIN-decoded estimates, parts pre-staging, route dispatch, and automated follow-ups — built for mechanics who work from a van, not a bay.
Projected US mobile vehicle repair market by 2030
Higher customer satisfaction with mobile vs. traditional shop service
Faster growth for mobile repair segment vs. traditional shops
Average time saved per customer by avoiding shop visits
You're under the hood all day. Meanwhile, calls go to voicemail, quotes sit unsent, and invoices pile up on the dashboard.
Calls missed while you're elbow-deep in an engine bay
You're replacing an alternator in a customer's driveway when your phone rings. Another potential job — gone to voicemail, gone to a competitor.
Quoting from memory instead of a price book
A customer asks for a brake job quote while you're driving between jobs. You ballpark it, forget to follow up, and lose the sale.
No visibility into tomorrow's route or parts readiness
You have 5 jobs tomorrow across 3 zip codes. You're planning the route in your head — and hoping the parts are in the van.
Invoices sent days late — or never
You finished a starter replacement on Tuesday. It's Friday and you still haven't sent the invoice. Cash flow suffers.
Agent Spotlight
See your agents in action.
Check engine light at 7am. Triaged, VIN-decoded, and dispatched by 7:10am.
A customer's check engine light comes on during their morning commute. The AI triages the symptom, decodes the VIN for known issues, checks parts availability in your van, and dispatches the job — all before you finish your coffee.
Every part confirmed in-van before you roll out.
The AI cross-references tomorrow's repair orders against your van inventory. Missing a brake rotor for the 9am job? It finds the nearest supplier, adds the pickup to your route, and confirms the part before you leave the house.
5 jobs, 3 zip codes, zero wasted miles.
The Dispatch Brain optimizes your daily route across all service locations, supplier stops, and emergency calls. It reshuffles in real-time when a roadside emergency comes in — without canceling existing appointments.
Pre-triage notes, field discovery, and PPI reports — generated on-site.
Before you arrive, the AI generates a pre-triage note with VIN history and likely causes. On-site, it handles field discovery authorization when you find additional issues. After the job, it generates a professional Pre-Purchase Inspection report.
10 fleet vehicles, 3 PM schedules, one consolidated invoice.
Fleet accounts get their own PM schedules, vehicle rosters, and consolidated invoicing. The AI generates purchase orders, tracks aging receivables, and sends payment reminders on the fleet's billing terms.
Appointment reminders, follow-ups, and review requests — on autopilot.
The AI sends booking confirmations, morning-of reminders, en-route ETAs, post-service follow-ups, and Google review requests. Declined services get a maintenance reminder 30 days later. Every touchpoint is personalized.
Your AI Team
7 agents. Built for mobile mechanics.
Intake & Triage Agent
Assesses feasibility of mobile repair, VIN-decodes the vehicle, analyzes symptoms against known issues, and checks van inventory before accepting the job.
Parts Intelligence Agent
Cross-references repair orders against van stock, finds vendor pricing, manages the confirmed-in-van gate, and tracks core charges for rebuilt parts.
Route & Dispatch Agent
Optimizes daily routes across service locations and supplier stops. Runs dispatch readiness checks and reshuffles for emergency calls.
RO & Field Ops Agent
Generates pre-triage notes, handles field discovery authorization for upsells, and produces professional Pre-Purchase Inspection reports.
Customer Comms Agent
Sends appointment reminders, en-route ETAs, post-service follow-ups, maintenance reminders for declined services, and review requests.
Fleet Management Agent
Manages fleet PM schedules, consolidated invoicing, purchase order generation, and aging receivables tracking.
BI & Dashboard Agent
Generates daily business intelligence summaries — revenue trends, parts spend, fleet AR aging, and technician utilization metrics.
Price Book
Pre-loaded. Ready to quote.
Industry-standard pricing for mobile mechanic services. Customize every line item.
12+ items pre-loaded. Fully customizable.
See what Sterling saves mobile mechanics
Enter your numbers below to see projected annual savings.
Your business today
Adjust the sliders to match your situation
Number of technicians in the field
Calls that go to voicemail or are missed
Typical revenue per completed job
Percentage of quotes you currently follow up on
Time spent on scheduling, invoicing, follow-ups
$4,567/mo in new revenue
$20,300/yr value
$5,832/yr recovered
$1,800/mo revenue
FAQ
Frequently asked questions
What types of repairs can a mobile mechanic handle on-site?
Most repairs that don't require a vehicle lift — oil changes, brake jobs, battery replacements, alternators, starters, diagnostics, belt replacements, and more. If a job requires a lift, we'll diagnose on-site and refer to a trusted shop.
How does the agent handle emergency roadside calls?
The Intake & Triage Agent assesses the emergency by severity and location. Dead batteries and flat tires get same-day priority routing. The Dispatch Brain reshuffles your schedule to fit the emergency without canceling existing appointments.
Can it manage fleet accounts with different billing terms?
Yes. Fleet clients are flagged with their payment terms (net-30, net-60). The Fleet Management Agent tracks aging separately, generates purchase orders, and sends consolidated invoices on the correct schedule.
Does the system check parts availability before dispatching?
Yes. The Parts Intelligence Agent cross-references each repair order against your van inventory. If a part is missing, it finds the nearest supplier, adds the pickup to your route, and requires a confirmed-in-van gate before dispatch.
How does quoting work when I'm between jobs?
The system handles it automatically. When a customer requests a quote, the agent pulls from your price book, builds a multi-option proposal with VIN-specific parts, and sends it via text — no input needed from you until the customer approves.
Can customers book online or only by phone?
Both. The Intake & Triage Agent handles phone calls and texts 24/7. Customers can also book through your website, where the agent collects vehicle info, VIN, location, and service needs.
What happens when I find additional issues on-site?
The RO & Field Ops Agent handles field discovery authorization. It generates a clear explanation of the additional issue, sends a text to the customer with pricing, and waits for approval before you proceed — all documented on the repair order.
Can I use this if I have multiple technicians?
Yes. The Dispatch Brain manages routes for multiple techs, assigning jobs by location, skill level, and availability. Each tech gets their own daily schedule with optimized routing.
How does the Marketing Agent get me more customers?
It runs targeted campaigns — seasonal maintenance reminders, reactivation messages for dormant customers, and Google review requests after every job. Most mobile mechanics see a 20–30% increase in repeat bookings within 90 days.
Is there a free trial?
Yes. 14-day free trial with full access to all 7 AI agents, van inventory management, fleet accounts, and the complete repair order workflow.
Your next service call is ringing right now.
Sterling Mobile Mechanic answers it, triages the repair, checks your van stock, routes your day, and collects payment. You focus on the repairs.