340 recurring customers. 3% monthly churn. Your agents prevent the ones about to leave.
Sterling Pest Control gives 1–20 person pest control companies a full AI operations team — route optimization, recurring revenue management, churn prevention, FIFRA-compliant service logging, termite bond tracking, and seasonal campaign automation — built for the subscription-driven pest business.
Avg monthly churn rate — 360 lost customers/year at 1,000 accounts
Wasted drive time per tech per day from unoptimized routing
Revenue left on the table by missing one seasonal campaign
Termite bond renewals missed due to manual tracking
You're an expert in integrated pest management. You shouldn't also be a churn analyst, route planner, compliance officer, and seasonal marketing director.
Recurring customers churning silently
A quarterly customer called for re-service three times in 90 days. They asked about pausing last month.
Route chaos burning 2+ hours per tech per day
Your tech zig-zags from a roach job in the north to a rodent exclusion in the south, then back north for a termite inspection.
Chemical logs are manual and FIFRA non-compliant
After a 12-stop day, your tech is at the desk trying to recall EPA registration numbers.
Mosquito season started and you didn't send a single campaign
47 of your residential customers don't have the mosquito add-on. Your competitors sent their seasonal campaign two weeks ago.
Agent Spotlight
See your agents in action.
12 stops. 90 minutes of driving saved. Every single day.
At 8 PM tonight, the agent builds tomorrow's routes. It clusters your 12 stops geographically — morning in the east, afternoon in the west.
Detects churn risk 3 weeks before the cancellation call.
Every night, the agent scores all 340 active subscriptions for churn risk.
Qualifies the pest, recommends the plan, closes the subscription.
A homeowner texts 'seeing ants everywhere in my kitchen.' The agent responds in under 5 minutes: qualifies the pest. The customer confirms.
Your AI Team
7 agents. Built for pest control technicians.
Front Desk & Sales Agent
Handles all inbound leads 24/7 — calls, texts, web chat.
Route Intelligence Agent
Builds optimized daily routes for each technician every night at 8 PM.
Recurring Revenue Agent
Manages the entire subscription lifecycle. Scores every active subscription nightly for churn risk using 10+ signals.
Compliance & Service Agent
Generates FIFRA-compliant service tickets automatically.
Termite Division Agent
Manages the entire termite business as a separate product line. Generates compliant WDO report forms.
Collections & Billing Agent
Manages recurring billing, autopay processing, and payment collection.
Reputation & Growth Agent
Sends review requests 4 hours after service completion — with a sentiment check that holds the request if any negative signal exists.
Price Book
Pre-loaded. Ready to quote.
Industry-standard pricing for pest control services. Customize every line item.
15+ items pre-loaded. Fully customizable.
See what Sterling saves pest control technicians
Enter your numbers below to see projected annual savings.
Your business today
Adjust the sliders to match your situation
Number of technicians in the field
Calls that go to voicemail or are missed
Typical revenue per completed job
Percentage of quotes you currently follow up on
Time spent on scheduling, invoicing, follow-ups
$4,567/mo in new revenue
$20,300/yr value
$5,832/yr recovered
$1,800/mo revenue
FAQ
Frequently asked questions
How does the churn prevention system actually work — does it predict cancellations?
Yes. Every night, the Recurring Revenue Agent scores all active subscriptions using 10+ risk signals — re-service frequency, missed scheduling attempts, sentiment in messages, payment failures, and explicit cancel/pause inquiries. It flags accounts as LOW, MEDIUM, HIGH, or CRITICAL risk and intervenes automatically with retention offers before the customer decides to cancel.
Can the Route Intelligence Agent really save 2+ hours per tech per day?
Yes. It clusters stops geographically, anchors fixed-time appointments, and fills gaps with the nearest available jobs. For a typical 12-stop day, this eliminates the zig-zag pattern that wastes 2+ hours of driving. It also handles cancellation backfill — when a stop drops, it finds the nearest overdue customer or re-service request to fill the gap.
How does FIFRA-compliant chemical logging work for my techs?
After each treatment, your tech records a 15-second voice note or taps through a pre-populated checklist. The agent transcribes it and structures it into a compliant digital log — product name, EPA registration number, active ingredient, application rate, target pest, and location. The service ticket is generated automatically and attached to the customer record.
Does it handle the termite business separately from general pest?
Yes. The Termite Division Agent manages WDO inspections (with 24–72 hour report turnaround for real estate transactions), liquid treatments, bait station monitoring cycles, and annual bond renewals as a completely separate workflow. Termite work has its own pipeline, billing, and compliance requirements.
Can it run seasonal marketing campaigns automatically?
Yes. The Reputation & Growth Agent has a built-in pest seasonal calendar for your region. It identifies customers without seasonal add-ons and drafts targeted campaigns — mosquito upsells in spring, rodent prevention in fall. All campaigns go to you for approval before sending, with audience size and expected revenue impact.
How does it handle failed autopay and payment recovery?
The Collections Agent detects failed autopay immediately and initiates a 3-attempt recovery sequence: SMS with card-update link at 24 hours, email reminder at 72 hours, and a final notice at 7 days. Most failed payments are recovered within 72 hours without owner intervention.
Can my technicians use this on their phones in the field?
Yes. Sterling is mobile-first. Techs get their daily route as an ordered, map-aware list of stops. Each stop shows customer name, address, service type, special instructions (gate codes, pet info), and service history. Chemical logging, photo upload, and mark-complete all work from the phone — including offline with background sync.
Does it handle WDO inspections for real estate transactions?
Yes. WDO inspection requests are flagged as high-urgency with the real estate closing date tracked. The agent routes them to a qualified tech, generates the compliant WDO report form, and ensures delivery within the 24–72 hour window. Missing this window loses the deal and damages the referral relationship.
How is this different from FieldRoutes or PestPac?
FieldRoutes and PestPac are excellent record-keeping systems. Sterling is an AI operations team that actively runs your business — it builds routes, prevents churn, recovers failed payments, runs seasonal campaigns, and handles compliance logging. Instead of giving you tools to do the work, our agents do the work.
Is there a free trial?
Yes. 14-day free trial with full access to all 7 agents. Import your customer list, configure your routes, and have your AI back office running in about 30 minutes
Resources
Pest Control AI insights
Deep dives, case studies, and playbooks for running a smarter pest control business with AI.
Your next termite lead is searching right now. Your recurring customers are one bad experience from cancelling.
Sterling Pest Control answers the call, optimizes the route, prevents the churn, logs the chemicals, renews the bond, and runs the seasonal campaign. You focus on the treatments.