Purpose-built for the subscription-driven pest business
340 recurring customers. 3% monthly churn. Your agents prevent the ones about to leave.
Sterling Pest Control gives 1–20 person pest control companies a full AI operations team — route optimization, recurring plan management, churn prevention, FIFRA-compliant service logs, and termite bond tracking — built for the subscription-driven pest business.
Avg. monthly churn for recurring pest service plans
Wasted drive time per tech, per day from inefficient routing
Of service logs that risk non-compliance with FIFRA
Termite bond renewals missed due to manual tracking
You're an expert in integrated pest management. You shouldn't have to be a churn analyst, too.
Recurring customers churning silently
A quarterly customer is due for service, but they haven't booked. You don't notice for two weeks. By then, they've hired the competitor who sent a timely reminder. You just lost a $600/year account.
Route inefficiency burning 2+ hours per day
Your tech zig-zags across town, from a roach job in the north to a rodent exclusion in the south, then back north for a termite inspection. That's two hours of drive time and fuel you can't bill for.
Chemical logs are manual and not FIFRA-compliant
After a long day of applications, you're at the desk trying to recall EPA registration numbers and exact quantities of Talstar and Termidor. It's a compliance nightmare waiting to happen.
Termite bond renewals slipping through without notice
A homeowner's annual termite bond renewal is buried in a stack of invoices. You miss the deadline, the bond lapses, and a high-value contract walks out the door.
AGENT SPOTLIGHT
See your agents in action.
Prevent churn before it happens
An agent detects a quarterly pest plan customer hasn't booked their upcoming service. It analyzes their history, notes they always book on the 15th, and sees they're three days late. The agent sends a personalized text: 'Hi Mrs. Jones, it's time for your quarterly pest service. We have an opening this Friday at 10am. Reply YES to confirm.' The customer confirms. Churn averted.
Turn drive time into billable time
You have 12 stops scheduled for tomorrow. At 9 PM tonight, the agent analyzes the locations, service durations, and your tech's typical travel speed. It re-sequences the entire day, clustering morning jobs in the east and afternoon jobs in the west. Your tech gets a fully optimized route on their phone at 7 AM, saving 90 minutes of driving.
Log every service, perfectly and instantly
Your tech finishes a perimeter spray. They tap 'Complete' on their phone and record a 15-second voice note: 'Applied 1.5 gallons of Bifenthrin Pro, EPA #53883-183, around foundation for ant control.' The agent transcribes it, logs the chemical usage, attaches it to the customer record, and generates a FIFRA-compliant service report, all before the tech has even started the truck.
YOUR AI TEAM
6 agents. Built for pest control technicians.
Front Desk Agent
Answers calls, texts, and web chats 24/7. Knows the difference between a one-time wasp nest removal and a recurring quarterly pest plan. Qualifies the pest type, captures the address, and books the inspection. Detects urgent keywords like 'bed bugs,' 'termites,' or 'rodent in house' and escalates to you immediately.
Route Optimizer
Builds the most efficient daily schedule for each tech, sequencing stops to minimize drive time. Factors in service duration, traffic patterns, and tech location. If a customer cancels, it finds the nearest job on your waitlist and suggests a backfill to fill the gap.
Service Plan Manager
Tracks every recurring service plan — monthly, quarterly, bi-annual. Proactively messages customers when it's time to book their next appointment. Identifies customers at risk of churning and flags them for a personal follow-up call.
Collections Agent
Automatically sends invoices with service details and chemical usage logs upon job completion. Follows up on unpaid invoices at 7, 14, and 30 days. Tracks payment for termite bond renewals and sends automated reminders before they lapse.
Reputation Agent
Sends a review request via text 2 hours after a successful service. Monitors your Google and Yelp profiles for new reviews and drafts responses for your approval. Alerts you to negative feedback privately before it becomes a public review.
Marketing Agent
Watches for gaps in your schedule. If a week is looking light, it drafts a targeted campaign to past customers, like offering a discount on mosquito control before summer or rodent exclusion services in the fall. You approve it with a single tap.
PRICE BOOK
Pre-loaded. Customizable. Ready to quote.
Your pest control price book comes pre-loaded with industry-standard pricing. Customize every line item to match your rates.
13+ items pre-loaded. Fully customizable.
See what Sterling saves pest controls
Enter your numbers below to see projected annual savings.
Your business today
Adjust the sliders to match your situation
Number of technicians in the field
Calls that go to voicemail or are missed
Typical revenue per completed job
Percentage of quotes you currently follow up on
Time spent on scheduling, invoicing, follow-ups
$4,567/mo in new revenue
$20,300/yr value
$5,832/yr recovered
$1,800/mo revenue
Frequently asked questions
Can the agent distinguish between a termite swarm call and a general ant problem?
Yes. It analyzes caller intent and keywords to triage jobs. 'Termite' or 'swarmer' inquiries are flagged as high-priority and escalated, while an 'ant' call might be auto-booked for a standard inspection.
How does the agent handle FIFRA-compliant chemical logging?
Your tech can record a voice note or text the details (product name, EPA #, quantity, target pest). The agent parses this and structures it into a compliant digital log attached to the job record.
Can I customize the churn detection rules for my service plans?
Yes. You can set custom triggers. For example, flag a quarterly customer if they haven't booked within 7 days of their due date, or a monthly customer after just 3 days.
Does the Route Optimizer account for different job durations?
Yes. It pulls the estimated duration for each service type from your price book (e.g., 30 mins for a spray, 2 hours for an exclusion) to build a realistic and efficient daily schedule.
How are termite bond renewals tracked and invoiced?
The agent logs the bond expiration date for each customer. 60 and 30 days prior to renewal, it automatically sends reminder emails and invoices, ensuring no renewals are missed.
Does Sterling integrate with my existing accounting software?
Yes, we offer one-click integration with QuickBooks Online, with more platforms coming soon. Invoices and payments are synced automatically.
Can my technicians use this on their phones?
Absolutely. Sterling is a mobile-first web app that gives techs their daily route, job notes, chemical logs, and service history for each customer, all on their phone.
How is this different from a general-purpose FSM like Jobber?
Jobber is a great tool for organizing work. Sterling is an AI team that *does* the work. Instead of just giving you a calendar, our agents actively manage your routes, prevent churn, and handle compliance for you.
Can I import my customer list and service plans?
Yes. You can import your full customer list, including their current service plan, frequency, and last service date, via a simple CSV upload.
Is there a free trial to see if it works for my pest control business?
Yes. We offer a 14-day free trial with full access to all agents. You can get your AI back office running in about 30 minutes.
Your next termite lead is searching right now.
Sterling Pest Control answers the call, books the inspection, logs the service, and secures the renewal. You focus on what you do best.