The 2am burst pipe call is your best lead. Your agents answer it.
Sterling Plumber gives plumbing shops a 24/7 AI team that dispatches emergencies, quotes water heater replacements, tracks service history, and chases payments — so you can focus on the pipes.
Avg missed call rate for plumbing shops
Avg value of an emergency plumbing job
Plumbing emergencies that go to the first company that answers
Avg annual revenue lost to missed plumbing leads
You're a master plumber. You shouldn't also be running a 24/7 emergency dispatch center out of your pocket.
The 2am call you missed
A homeowner had a burst pipe on a Sunday night. They called you first.
The estimate stuck in your truck
You wrote the water heater replacement quote on-site on a Tuesday. The customer asked you to email it.
Service history amnesia
A repeat customer called about a sewer problem.
Slow seasons with no plan
February is always dead. You know it every year.
Agent Spotlight
See your agents in action.
Emergency calls answered. Jobs booked. You sleep.
At 2:14 AM, a homeowner texts about water coming through their kitchen ceiling.
Route 6 service calls like a pro dispatcher without the dispatcher.
You have a drain cleaning in Riverside at 8am, a water heater swap in Burbank at 11am, and a leak inspection in Glendale at 2pm.
60 Google reviews this year. Zero review requests written by you.
Every time a plumbing job is marked complete and paid.
Your AI Team
7 agents. Built for plumbers.
Front Desk Agent
Handles emergency and routine plumbing inquiries 24/7.
Quoting Agent
Builds plumbing estimates from your price book.
Dispatch Brain
Routes your daily plumbing schedule to minimize drive time. Manages same-day emergency dispatch around existing appointments.
Collections Agent
Auto-generates the invoice the moment a plumbing job is marked complete. Sends payment link by text and email.
Reputation Agent
Sends a review request after every completed job, timed to land when satisfaction is highest. Monitors Google and Yelp daily.
Marketing Agent
Knows plumbing's seasonal calendar: water heater flushes in fall.
Drain & Sewer Agent
Manages the full drain and sewer lifecycle.
Price Book
Pre-loaded. Ready to quote.
Industry-standard pricing for plumber services. Customize every line item.
13+ items pre-loaded. Fully customizable.
See what Sterling saves plumbers
Enter your numbers below to see projected annual savings.
Your business today
Adjust the sliders to match your situation
Number of technicians in the field
Calls that go to voicemail or are missed
Typical revenue per completed job
Percentage of quotes you currently follow up on
Time spent on scheduling, invoicing, follow-ups
$4,567/mo in new revenue
$20,300/yr value
$5,832/yr recovered
$1,800/mo revenue
FAQ
Frequently asked questions
Can the Front Desk Agent handle true plumbing emergencies — burst pipes, sewage backup — at 2am?
Yes. It works 24/7 and detects emergency language in any channel. You configure whether it auto-dispatches, requests a callback, or immediately wakes you with a priority alert.
Does it track service history per property, including what pipes were repaired and what fixtures were installed?
Yes. Every job is logged with full notes, photos, and service details tied to the customer's address. Your tech sees the full property history before every visit.
Can the Quoting Agent handle tankless water heater quotes that require gas line assessment?
Yes. You can configure which job types require a site visit before a firm quote. The agent will book an assessment appointment and queue the quote for after the visit.
Does it support commercial plumbing accounts with net-30 invoicing?
Yes. Commercial customers can have net-15 or net-30 payment terms, and the Collections Agent manages the different follow-up cadence accordingly.
How does it handle callbacks and re-service requests from customers who say the drain is still slow?
A re-service request creates a priority task. The agent logs it, notifies your office, and schedules the callback — flagging if the same customer has multiple callbacks as a quality issue.
Can I see all open quotes and their follow-up status in one view?
Yes. The Quote Pipeline shows every estimate in stages: Draft → Sent → Viewed → Responded → Accepted or Lost. You can see which ones the agent has followed up on and what the customer said.
Does it sync with QuickBooks for accounting?
QuickBooks integration is on the Q3 2026 roadmap. Currently, you can export all financial data to CSV for your accountant.
How does setup work?
Create your account, import your customer list (CSV), review the pre-loaded plumbing price book, configure your agents, and connect your Google Calendar. Most plumbing contractors are fully set up in under 30 minutes.
Is there a mobile app for field technicians?
Yes, as a Progressive Web App (PWA) — your techs add it to their home screen from their phone's browser. They get their daily schedule, job details, navigation, photo capture, and one-tap job completion.
Is there a free trial?
Yes. 14-day free trial, full access
Resources
Plumber AI insights
Deep dives, case studies, and playbooks for running a smarter plumber business with AI.
The next emergency call is coming. Will you answer it?
Sterling Plumber answers it, dispatches it, quotes it, and collects the payment. You focus on the pipes.