Emergency backups. 5-year pump schedules. Grease trap contracts. Your agents track all of it.
Sterling Septic gives drain and septic companies a full AI back office — emergency dispatch for backups, recurring pump-out scheduling, grease trap contract management, and compliance documentation — built for a business that never stops running.
Recommended septic tank pumping frequency
Cost of septic system replacement vs. routine maintenance
Emergency service availability for drain and septic backups
American households that rely on septic systems
You're a master of wastewater management. You shouldn't also have to be a master of paperwork.
After-hours backup emergencies missed
A frantic homeowner calls at 2 AM with a sewage backup. Your phone is off.
Septic pump-out schedules not tracked per property
You pumped a customer's tank 3 years ago. They've forgotten, and you have no system to remind them.
Grease trap commercial contracts with no automated billing
You service a restaurant's grease trap quarterly, but invoicing is manual.
Inspection report documentation done manually on paper
You spend an hour after each septic inspection filling out paper forms. It's a compliance nightmare.
Agent Spotlight
See your agents in action.
Turn every after-hours emergency call into a booked job.
It's 10 PM on a Friday. A restaurant manager calls in a panic about a clogged grease trap.
Automate your pump-out reminders and fill your schedule.
A homeowner's septic system is due for a 5-year pump-out.
Never miss a compliance deadline again.
A new housing development requires septic system inspections.
Your AI Team
6 agents. Built for septic technicians.
Front Desk Agent
Handles all incoming calls, texts, and web inquiries 24/7.
Scheduling Agent
Manages your entire schedule, from recurring pump-outs to emergency calls.
Compliance Agent
Keeps track of all local and state regulations for septic systems and grease traps.
Collections Agent
Automates your entire invoicing and collections process.
Reputation Agent
Monitors your online reputation and actively solicits reviews from satisfied customers.
Marketing Agent
Identifies opportunities to grow your business. Tracks the ROI of all your marketing efforts, so you can see what's working and what's not.
Price Book
Pre-loaded. Ready to quote.
Industry-standard pricing for septic & drain services. Customize every line item.
12+ items pre-loaded. Fully customizable.
See what Sterling saves septic technicians
Enter your numbers below to see projected annual savings.
Your business today
Adjust the sliders to match your situation
Number of technicians in the field
Calls that go to voicemail or are missed
Typical revenue per completed job
Percentage of quotes you currently follow up on
Time spent on scheduling, invoicing, follow-ups
$4,567/mo in new revenue
$20,300/yr value
$5,832/yr recovered
$1,800/mo revenue
FAQ
Frequently asked questions
Can the Front Desk Agent distinguish between a septic emergency and a routine inquiry?
Yes, the agent is trained to recognize keywords like 'backup,' 'alarm,' or 'smell' and can escalate these calls for immediate dispatch while scheduling non-urgent inquiries for regular business hours.
How does the Scheduling Agent handle recurring maintenance contracts for commercial clients?
The agent can be configured to automatically schedule and bill for recurring services like grease trap cleaning, ensuring you never miss a service or a payment.
Can the Compliance Agent generate and submit reports to the local health department?
Yes, the agent can be programmed to generate and submit all necessary compliance reports, ensuring you remain in good standing with all regulatory bodies.
How does the system handle multi-property accounts for property managers?
The system can manage multiple properties under a single account, allowing property managers to easily track the service history and schedule maintenance for all their properties.
Can I customize the price book for different service areas?
Yes, you can create multiple price books for different service areas, ensuring you are always charging the right price for your services.
Does Sterling Septic integrate with my existing accounting software?
Yes, Sterling Septic integrates with popular accounting software like QuickBooks and Xero, making it easy to sync your financial data.
Is there a mobile app for my technicians?
Yes, there is a mobile app that allows your technicians to view their schedules, access job details, and update their status in real-time.
How long does it take to get set up with Sterling Septic?
You can be up and running with Sterling Septic in as little as 30 minutes. Our onboarding process is simple and straightforward.
Can I import my existing customer data?
Yes, you can easily import your existing customer data into Sterling Septic, so you don't have to start from scratch.
Is there a free trial available?
Yes, we offer a 14-day free trial so you can see for yourself how Sterling Septic can transform your business.
Stop letting paperwork clog up your business.
With Sterling Septic, you can focus on what you do best – providing essential septic and drain services to your community. Let our AI agents handle the rest.