SERVICE & REPAIR
Fix it fast. Get paid faster.
Break-fix work is high volume, time-sensitive, and unpredictable. Sterling helps you respond instantly, dispatch efficiently, and collect on the spot.
28s
Avg response
92%
Same-day dispatch
85%
On-site payment
78%
First-call fix
THE PROBLEM
Sound familiar?
Emergency calls at all hours
Burst pipes and power outages don't wait for business hours.
Unpredictable scheduling
Emergency calls blow up your planned schedule every day.
Diagnostic complexity
Techs need to diagnose on-site and quote on the spot.
Collecting at the door
Getting payment before you leave is critical for cash flow.
THE SOLUTION
Your AI-powered team
Six specialized agents work together to handle every aspect of your back office.
Front Desk Agent
24/7 emergency triage — qualifies urgency and dispatches immediately
Dispatch Agent
Smart routing finds the nearest available tech for emergency calls
Quoting Agent
On-site quote generation from your price book — approve and start instantly
Collections Agent
Mobile payment collection before the tech leaves the site
FEATURES
Everything you need
Emergency triage
AI classifies urgency and routes to the right response
Smart routing
GPS-based dispatch to minimize drive time
On-site quoting
Generate quotes from your phone while diagnosing
Instant payment
Collect payment on-site via mobile invoice
"We went from 60% same-day dispatch to 92%. Customers can't believe how fast we show up."
Carlos M.
Owner, Rapid Plumbing Services
Be the fastest call-back in town.
Instant response, smart dispatch, and on-site payment — all automated.