Dangerous removals, emergency calls, and 10-job quote backlogs. Your agents handle the back office.

Yes. It analyzes inquiries for keywords like 'leaning,' 'crane access,' 'over house,' and 'emergency' to classify job complexity and value, escalating high-risk jobs for immediate manual review.

You can configure rules for variable costs. For example, you can set a rule that any job flagged as 'crane required' automatically adds a line item for a 4-hour minimum crane rental from your preferred supplier.

Yes. You can assign specific skills and certifications (e.g., 'ISA Certified Arborist,' 'TCIA Certified Treecare Safety Professional') to each team member, and the dispatcher will only assign jobs that require those qualifications to the right crew.

While Sterling doesn't store the documents themselves, it can be configured to automatically request proof of insurance from clients before a high-risk job and track expiration dates for your crew's certifications, sending you reminders 60 days before renewal is due.

The Quoting Agent automatically adds an optional 'Stump Grinding' line item to every tree removal quote. Additionally, if a client declines the initial upsell, the Marketing Agent can be configured to send a follow-up email or text 2-4 weeks later, which is often when homeowners realize they want the stump gone.

Yes, Sterling syncs key information like invoices and payments with QuickBooks Online to eliminate double entry and keep your books accurate without manual data entry.

Absolutely. You can set the Front Desk Agent to auto-book any trimming job under $1,000, but require your manual approval for any removal quote over $2,500. You have full control over each agent's decision-making authority.

Yes. Sterling is designed for field use on any smartphone. Crew leaders can see their daily schedule, get directions, view job notes and photos, and mark jobs complete with a single tap. No complex software to learn.

ArboStar and Jobber are powerful tools for organizing your work, but they still require you or an office manager to operate them. Sterling provides the operators. Our AI agents don't just give you a dashboard; they answer the calls, create the quotes, and schedule the crews for you.

You can be live in about an hour. You connect your Google account, set your service areas, import your price book (or use our template), and configure your agents' rules. We provide a dedicated onboarding specialist to get you running before your first call comes in.