Signpost
Reviews & Reputation
Customer communication + reviews
Connect Signpost
Set up in under 2 minutes. No engineering required.
How it works
Customer communication campaigns triggered by Sterling events
Review collection across multiple platforms
Setup in minutes
0/3 completedFAQ
Does Signpost replace Sterling Crew's built-in review system?
No — Signpost works alongside Sterling's native reviews. It adds specialized workflows like multi-step sequences, broader platform distribution, and advanced reputation analytics that complement what Sterling already provides.
How quickly do review requests go out after a job is completed?
Review requests are triggered automatically when a job is marked complete in Sterling. Signpost typically sends the first request within minutes, with follow-up sequences configurable from 1 to 14 days.
Can I customize the review request templates in Signpost?
Yes. Signpost provides fully customizable templates for email and SMS review requests. You can add your branding, adjust messaging tone, and set up different templates for different service types.
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