Aircall
Calling & Phone
Call center-style routing for multi-person dispatch
Connect Aircall
Set up in under 2 minutes. No engineering required.
How it works
Multi-line call routing integrated with Sterling dispatch
Call analytics and team performance tracking
Setup in minutes
0/3 completedFAQ
Does Aircall log calls automatically in Sterling Crew?
Yes. Every inbound and outbound call through Aircall is automatically logged in the Sterling Crew customer timeline with duration, recording link (if enabled), and call outcome.
Can I use Aircall for call tracking on my marketing campaigns?
Yes. Aircall supports dynamic number insertion and campaign-level tracking. Call attribution data flows into Sterling Crew so you can see which marketing channels drive the most calls.
Does the integration support call recording?
Yes, if call recording is enabled in your Aircall account. Recordings are linked in Sterling Crew's customer timeline for easy playback during follow-up or dispute resolution.
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