RingCentral
Calling & Phone
Business phone system with job-linked call logs
Connect RingCentral
Set up in under 2 minutes. No engineering required.
How it works
Call logs linked to Sterling customer and job records
Voicemail transcriptions synced
Team messaging integrated
Setup in minutes
0/3 completedFAQ
Does RingCentral log calls automatically in Sterling Crew?
Yes. Every inbound and outbound call through RingCentral is automatically logged in the Sterling Crew customer timeline with duration, recording link (if enabled), and call outcome.
Can I use RingCentral for call tracking on my marketing campaigns?
Yes. RingCentral supports dynamic number insertion and campaign-level tracking. Call attribution data flows into Sterling Crew so you can see which marketing channels drive the most calls.
Does the integration support call recording?
Yes, if call recording is enabled in your RingCentral account. Recordings are linked in Sterling Crew's customer timeline for easy playback during follow-up or dispute resolution.
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